Project Coordinator

Summary

Golden Owl is looking for a proactive and detail-oriented Project Coordinator to support the planning, execution, and delivery of client projects. You will work closely with cross-functional teams (Developers, Designers, QA, PO, BD, Operations) and directly with clients to ensure projects are delivered on time, within scope, and at the highest quality standards.

This role is ideal for candidates who are organized, communicative, and passionate about project delivery in a fast-paced IT outsourcing environment.

Your Responsibilities

1. Project Planning & Execution

• Develop detailed project plans including scope, milestones, resource allocation, and timelines.
• Assign and coordinate tasks, ensuring team members understand requirements and deadlines.
• Track progress daily, proactively identify risks (delays, scope creep, resource issues), and escalate solutions when needed.

2. Client Communication & Relationship Management

• Act as the bridge between clients and internal teams, maintaining strong and transparent communication.
• Build trust with clients, gather insights, and propose suitable actions for different scenarios.
• Provide regular updates and ensure client expectations are managed effectively.

3. Quality & Risk Management

• Monitor deliverables to ensure they meet agreed standards and quality benchmarks.
• Identify potential risks early, propose preventive measures, and manage issues before escalation.
• Maintain proper project documentation

4. Reporting & Collaboration

• Report project status, risks, and blockers to higher managers on a daily/weekly basis.
• Ensure smooth collaboration across teams via meetings, emails, Slack, WhatsApp, or other channels.
• Maintain a professional and positive working environment within the project team.

Must Have

• At least 6 months - 1 year of experience in Project Coordination, Account Management, Assistant Project Management, Customer Success, Client Service, or a similar coordination/client-facing role.
• Strong English communication skills in both speaking and writing, with the ability to work directly with international clients.
• Good communication, organization, and stakeholder coordination skills.
• Proactive, responsible, detail-oriented, and able to manage multiple priorities.
• Bachelor’s degree in a relevant field.

IELTS 6.5+ / TOEIC 850+ or equivalent is a plus; practical English communication ability is more important.

Nice to Have

• Experience in IT, software development, digital agency, technology, or outsourcing environments.
• Experience working with international clients or multicultural teams.
• Familiarity with Agile/Scrum and project management tools such as Jira, Trello, Asana, or ClickUp.

Competitive Compensation & Clear Career Growth

• 13th-month salary to recognize your contribution throughout the year.
• Performance and salary review twice a year, giving you clear opportunities for salary growth.
• Monthly lunch and parking allowances.
• Clear career path from Project Coordinator toward Project Manager and other project management roles.

Health & Work-Life Balance

• PVI premium healthcare insurance, supporting eligible inpatient and outpatient medical expenses.
• Annual health check-up program for employees.
• 12 days of annual leave, plus up to 3 additional leave days based on seniority.
• Work-from-home flexibility in accordance with company policy.

Team Culture & Employee Experience

• Annual Company Trip and company-sponsored social activities.
• Monthly team-building budget for team meals, outings, and bonding activities.
• Sports clubs and activities such as badminton, football, and other recreational groups.
• Happy Hours, tea-breaks, and refreshments on selected occasions.
• Gifts and activities on special occasions such as birthdays, Mid-Autumn Festival, Lunar New Year, and other company events.

Learning & Professional Development

• 1-on-1 mentoring and coaching from Team Leads, with clear working processes and practical guidance.
• Direct exposure to international clients and global projects, helping you strengthen English communication and client management skills.
• Regular internal training covering professional knowledge, technology trends, career development, and soft skills.
• Seminars, workshops, and knowledge-sharing sessions focused on practical skills and real working scenarios.