APPLICATION SUPPORT ENGINEER - IMT

• Monitor and work on the service desk ticket queue
• Interact with customers or clients and help solve their technical issues
• Perform analysis on software application functionality
• Assist the Service Delivery Manager in preparing meetings and reports
• Collect required information and create bug tickets
• Maintain the internal knowledge base
• Make quick code-related changes

Technical: - Bachelor’s degree in computer science or equivalent - Excellent analytical skills - Excellent communication skills - Independent but committed team player - Experience in IT with emphasis in customer facing organizations - Experience with Jira or other issue tracking systems - - Knowledge of Linux, SQL and NoSQL databases - Knowledge of Relational and Non-Relational Database - Knowledge of network basics (TCP/IP, DNS, HTTP, SMTP) - Knowledge of an interpreted programming language Non-technical: - Multicultural and international working environment - Opportunity to work from home at least initially - Open corporate culture with a lot of personal responsibility - Supportive and collegial environment - Projects in the field of digital transformation, Cloud - Fluent in English (written and verbal)

Basic social insurance Participate in a 24/7 health care insurance package. Organize annual health checks for employees. 13th month salary, annual salary review Standard laptops are provided. The team is dynamic, open, and extremely supportive. Participate in courses, certificates, and English There are many team-building activities: company trip, happy hour, team fund,... gas and phone allowance for employees